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If you ever need to contact us about your Hot Spring or Hot Spot spa for a warranty claim or spa service, we need your serial number.

It’s a great idea to locate this number and write it in your owner’s manual so it’s easily accessible. In this video, we show you how or locate the serial number on your Hot Spring or Hot Spot portable spa.

Here are written directions:

  1.  Remove the equipment compartment door located directly below the main control panel on the front of the spa. Note that each door can be different, depending on your spa model. You may need to remove screws and/or clips. If you can’t see how to remove your door safely, refer to your owner’s manual.
  2. Once the door is removed, locate the serial number on the label marked Serial Number. The name of your spa model will be listed above or next to the serial number.