At Fiesta Pools and Spas, we are committed to providing you with a seamless and efficient shopping experience. Please review our shipping policy to understand our practices and guidelines.
Shipping Area
We currently only ship to the continental United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.
Processing Time
Orders are typically processed within one to two business days.
Orders placed on weekends or holidays are processed the next business day.
Shipping Methods and Delivery Times
We offer various shipping options to meet your needs:
Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day
Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or inclement weather.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order and the selected shipping method. You can view the shipping charges during the checkout process before completing your purchase.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the delivery status of your order through the carrier’s website.
Damaged or Lost Packages
If your package arrives damaged, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.
If your package is lost or missing, please contact the carrier directly using the tracking number provided. If the carrier is unable to locate your package, please contact us for further assistance.
Contact Us
If you have any questions or need assistance with your order, please don’t hesitate to contact our customer service team. We are here to help and ensure that your experience with Fiesta Pools and Spas is exceptional.
Thank you for choosing Fiesta Pools and Spas for your pool and hot tub supplies. We appreciate your business and look forward to serving you!
