Most new, unopened merchandise sold by Fiesta Pools and Spas can be returned within 14 days of purchase, unless noted as a Final Sale. Items must be returned with all components in re-sellable condition for a full refund. Items returned may incur a 15% restocking fee.
Refunds for purchases with valid proof of purchase will be issued to the original form of payment, exchanged, refunded in cash, credited to your account, or refunded via Fiesta Pools and Spas store credit (“Store Credit”) as determined by Fiesta Pools and Spas. Returns for purchases made with a gift card or a Store Credit will be refunded as a Store Credit.
If you’re missing your receipt, we may be able to locate it in our system. Without proof of purchase, item can only be exchanged for the identical item. (If item is available and in stock.)